Veterans Air, LLC Terms & Conditions
Scope of Work
Veterans Air, LLC will perform HVAC services, installations, repairs, ,Maintenance and related services as outlined in the estimate, work order or service agreement.
Estimates and Pricing
All estimates are valid for 30 days unless otherwise stated. Final pricing may vary based on job site conditions, changes requested by the customer, or unforeseen circumstances. Any additional work NOT specified in the estimate will be subject to a change order and additional charges.
Payment Terms
Payment is due upon completion of work unless otherwise agreed in writing. Any services or installations that are being financed through FTL financing will be subject to FTL and Veterans Air, LLC terms. Payments include cash, check and major credit cards. A service charge of 1.5% per month (18% annual rate) may apply to overdue balances. Returned checks are subject to a $35.00 fee.
​ Service Calls
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A standard diagnostic or service fee applies to all service calls. If repair services are approved and performed during the same visit, this fee will be applied toward the total cost at the company's discretion.
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Limited Warranty
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Parts and labor are warranted for 1 year from the date of service, unless otherwise stated. Manufacturer warranties may apply to the equipment and parts as specified. This warranty does not cover misuse, unauthorized repairs, or lack of proper maintenance.
Customer Responsibilities
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The customer is responsible for providing clear access to the work area, ensuring the safety of children and pets, and disclosing any known issues that may affect service. Veterans Air, LLC is not responsible for damages caused by concealed or unknown conditions.
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Limitation of Liability
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The company is not liable for indirect, incidental, or consequential damages, including loss of use, revenue or data. Liability is limited to the total amount paid for the specific services rendered.
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Permits and Code Compliance
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Veterans Air, LLC will secure necessary permits where required and will comply with applicable codes. The customer is responsible for any homeowner association (HOA) or zoning approvals.
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Cancellations and Rescheduling
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Appointments must be canceled or rescheduled with at least 24 hours notice, Failure to provide notice may result in a cancellation fee.
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Governing Law
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These Terms and Conditions are governed by the laws of the state of Louisiana. Any disputes shall be resolved in the appropriate court located within Rapides Parish, Louisiana.
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Force Majeure
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The company is not liable for delays or failure to perform due to events beyond its reasonable control, including natural disasters, labor strikes, supply shortages, or acts of government.
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Entire Agreement
These terms constitute the full agreement between Veterans Air, LLC and the customer unless otherwise specified in a separate written contract.
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